Jill Shaddock Ceramics


Q. How will my orders be posted?

A. Once an order is placed, the items are carefully wrapped and packaged. Items are sent using Royal Mail 1st Class signed for. We aim to wrap and post your order as quickly as possible. We hope that you will receive your order within 3-4 days.

Q. I’ve seen an item I like but I’d prefer it in a different colour in your palette, is this possible?

A. Absolutely. Please use the contact form to get in touch. Commissioned pieces can be made to order, and will take 3-4 weeks to make.

Q. Can I return or get an exchange for an order?

A. If in the very rare event the item you have ordered isn’t quite what you were expecting and you’d like a refund or to exchange the item, you’ve got 30 days to get in touch to arrange this.

Q. Can you do international deliveries?

A. Yes, please get in touch and we can give you a quote for postage to you. 

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